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upgrades are no fun
unconscionable incompetence


To: Steve Berkley <>
From: mark gadzikowski
Subject: Refund request: bad software from BIAS, Inc.
Dear Steve Berkley:

Up until Saturday night I was an enthusiastic owner of your company's products, BIAS Deck and Peak, using them as the heart of my live-recording business. However, when I installed the Deck 3.0 upgrade with Peak LE 2.6, I encountered the random file deletion issue. Results were severe, across eight mounted volumes, including my backup volumes. I spent my Sunday recovering as much as I could, from off-line backup media. Much was lost.

Please refund my money for recent BIAS software upgrades of Deck 2.7 and Peak LE VST 2.6. I shall return the media in any method you require. I am no longer interested in owning, using. or trusting BIAS products.

	$109.00 billed on July 10, for a Deck 2.7 upgrade
	$ 62.55 billed on July 5,  for a Peak LE VST 2.6 upgrade
	$162.55 total refund

Thank you for your swift compliance. It is hard for me to keep a civil tongue in my head after the loss incurred from the unconscionable incompetence of programmers and QA testers at the company you founded.

mark gadzikowski

   the following business day, a support tech left me voicemail saying BIAS had refunded my credit card and had additionally sent me a copy of the latest BIAS Studio, a software suite worth about $500 retail, offering significantly more functionality than my original purchases. This software also corrected the file deletion issue, according to the support tech's vmail.
   I have not installed it.

upgrades are fun
my first computer had 2K of RAM


   I've been meaning to post this image for a few months, since May, when i upgraded the PowerBook Deb gave me such that for the first time in over 10 years i have the same ratio of RAM-to-hard disk, 20:1, as was equipped the Macintosh SE/30 my dad bought me in 1989. So maybe it's a silly thing, but i like the symmetry.
this article is relevant only to computer geeks

   Oddly, when i made a list of the computers i've owned, i realized a significant number were gifts. Thanks again to all, especially Daver.

  1. 1982 Timex Sinclair (#1) (mom)
  2. 1985 January-Commodore SX-64
  3. 1988 Timex Sinclair (#2)
  4. 1988 Commodore 64 #2 (dave f.)
  5. 1989 September-Macintosh SE/30 (dad)
  6. 1989 Commodore 64 #3 (daver)
  7. 1990 Spring-Zenith MinisPort
  8. 1991 Autumn-Packard Bell Legend 386x
  9. 1993 November-Newton OMP (aunt geco's inheritance)
  10. 1994 November-Newton MP100
  11. 1995 April-homebrew i486-DX100
  12. 1995 Newton MP110 (eric l.)
  13. 1996 April-PowerBook Duo 210 (edwin s.)
  14. 1996 November-Macintosh Plus (merwin)
  15. 1996 December-IBM ThinkPad 360 (daver)
  16. 1997 January-Macintosh II
  17. 1997 January-Palm Pilot 5000 (daver)
  18. 1997 September-IBM ThinkPad 385D
  19. 1997 November-20th Anniversary Macintosh (daver)
  20. 1998 Spring-Macintosh Quadra 700 (don h.)
  21. 1998 Macintosh Classic II (daver)
  22. 1999 Summer-PowerBook 5300c (mark f.)
  23. 2000 August-PowerMac 7500/100 (remedy)
  24. 2000 October-PowerMac 7200
  25. 2000 September-PowerBook G3 Firewire 400 (deb)
  26. 2000 September-Handspring Visor
  27. 2001 September-PowerMac 9500/180
  28. 2001 September-OrangePC 540 (jill s.)
  29. 2001 December-PowerMac "Beige" G3/266 Desktop
  30. 2001 December-Handspring Visor Platinum
  31. 2002 March-PowerMac 9500/233

Computing Hall of Fame

   Fortunately, in turn, i've given away, traded, or sold all of them but four. I recall how very simple life became when I had only a Mac desktop (#19) and an IBM laptop (#18) and could accomplish all my chores. The living room stopped looking like a computer closet. Bliss, bliss, and heaven.

alternate lifestyle
under the rainbow


Date: Wed, 22 Aug 2001 23:19:09 -0700 (PDT)
From: "Chrysofar, Last Defender of Troy"

Mark Said:
> full time daycare is much more demanding than expected.

Yeah, and more rewarding too. :) Enjoy watching your son grow up and don’t stress the missed resumes and calls right now. You can email them out at night when he sleeps/Deb is home. They grow up so damn fast, change almost daily--enjoy enjoy enjoy. What you have is priceless—time with your son. Wish I had it!

   True, true.
   Much has changed with Deb's return to work. I have become a house husband, keeping track of a kid while looking for work. However, we have no nanny at this time. Gabriel always wins over want ads, so my weeks’ job search is more like a morning’s work for the unencumbered.
   I always believed, but i know now, that properly executing childcare is a full-time day job. Just ask my friends, Paul and Stacie, for whom I pretended to help load a moving van on Monday. In reality, i was able to contribute only moral support. Gabriel kept me so busy between fussings and feedings that over the course of five hours i was able to load exactly one chair and 33% of one piano.
   There are days when i am so tired when Deb comes home from work that i say, "no tag backs" when i hand off Gabriel into her care. Days like today. Historically, i post web pages at 3 AM from insomnia, rather than necessity.
   I now understand the success of daytime soap operas. There is not much chance of doing anything active while my hands are busy with child. I admit to eagerly following daily reruns of China Beach and Kung Fu. At least I never channel-surf mindlessly; with my TiVo, i can always watch only the television I like. But i'm still too self-conscous about it to spend all day passively.
   I've started writing science fiction after a decade's hiatus. I need the creative outlet, because i'm going crazy with the mind-numbing infant-care routine, and because i learned how i can hold Gabe safely by one arm while typing with the other hand.

   I’m fond of imaging that for each choice we make, a new universe is created, wherein travels that alternate self who selected that other fork in the road. Somewhere nearby, i wedded a brilliant New England veterinarian with startling blue eyes, a dry wit, and a name like fine cognac. I used to imagine being her spouse, as a kept man, as a house-husband raising the kids, as a published fiction writer.
   We’d need a nanny.

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